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Return Policy:
All returns must be in unused condition and returned to the gallery no later than 7 days after receiving the item. All returns on product or original art are FULLY refundable with the exception of shipping costs. Shipping will not be refunded. No returns will be accepted on items that have been personalized.
Damaged Item Refund Policy:
We will replace any product that has been damaged
during the shipping process if we still have the item in stock. In the
event that the item is no longer available a full refund will be issued
(including shipping charges). If you recieve merchandise that has been
damaged during shipping, please contact the gallery immediately and
keep all of the packaging materials. Please have your order number on
hand.
Lay-A-Way Returns:
Layaway items are not returnable or refundable. For more information click here.
Privacy Policy
Our privacy policy is determined by our parent company, SpiderwebArt Gallery. If you would like to know more about this policy, please click HERE to be taken to the privacy policy page on the SpiderwebArt Gallery website.
If
you have any questions or a problem with an order please call
973-770-8189
or send an email to
jean@SpiderwebArt.com
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